February 2018

They Are Not Going To Be Happy

By: Lynn Carnes In the last several months, I have had a series of difficult conversations. What made them difficult for me was this: I was afraid that the other person would be unhappy as a result of the conversation. To some degree or other, I was delivering “bad news”, and just that characterization set […]

Leadership Principles Burned in at the Grill

By: Jennifer Maneely Do you ever fear being judged harshly? Or do you work hard to be liked or respected? These are just a couple of lessons I learned from my experience as a Unit Manager of Waffle House. There is no doubt that the restaurant business is a hard business and Waffle House can […]